Privacy & cookies

Privacy & cookies

November 2022

Of course, we treat all your data confidentially. To better inform you about this we have this privacy statement. If you have any questions about the processing of your personal data, please contact us.

1. Who are we?

How nice that you visit our website! If you have any questions about this privacy policy or would like to make a request regarding your rights, please contact us using the information below.

The address of our website is: We are an Internet portal with the goal of sharing as much honest information as possible so you can have the best experience in Sicily! is part of AEsign, a Dutch company. Chamber of Commerce number: 01147955. You can contact us at:

2. Personal data

We process these personal data
a. First and last name;
b. Street, house number, zip code, place of residence
c. E-mail address;
d. Telephone number;
e. Customer number;
f. Photographs (portraits);
g. IP addresses and other personal data by analysis;
h. Social media access data.

How did we obtain your personal data?
We obtained the above personal data from yourself, through whatsapp, telegram, email, the contact form you filled out, your reservation request through the website, social media or we found them in public records, such as the trade register of from the Chamber of Commerce or other open sources obtained.

3. Goals

For these reasons, we process personal data
We process your personal data only when we are authorized to do so by law and for the purposes described below.

For cooperation, we enter into an agreement. To execute it properly, we need to be in contact with each other. During the contract, therefore, we process all contact data. If the execution of the contract also requires that I have access to social media accounts, I also process this data during the contract and delete it again as soon as the cooperation is over.

Contact form or e-mail
You can contact us via our contact form or by sending an e-mail. We therefore have a legitimate interest in processing the data we have obtained from you in this way. We process the content of the e-mail or message via the contact form, your name, phone number, and e-mail address for the purpose of responding to your message. We retain these communications for up to two years. The basis used is legitimate interest.

We like to send you a newsletter because you are our customer or because you have subscribed yourself. Therefore, we process your name and e-mail address to send you information and news. In each newsletter we offer the possibility to unsubscribe. We store your data for this purpose until you have unsubscribed. The basis used is consent.

If you have submitted an order to us, we will process the data necessary to fulfill that order. This is in each case your name and e-mail address and other data necessary to send you a correct invoice. When you make a payment, you will also see which account it came from and who the account holder is. We keep data on quotes, invoices and payments for 8 years. The basis used is the legal requirement.

Legitimate interest
We have a legitimate interest in processing your personal data for some of the above purposes. In doing so, we have balanced your privacy interests with our own interests. In particular, my legitimate interest is to have and maintain contact with you and to be able to know whether you have previously been our customer and what work has been done at that time.

Personal data will be used for personalization of ads and cookies may be used for personalized and non-personalized advertising.

4. Data transfer

Recipients of personal data
We share your data with the following entities, including our data controllers:

  • Hosting of our website;
  • Technical administrator of the website and server;
  • Newsletter service;
  • E-mail services;
  • WhatsApp and Telegram;
  • Telecommunications provider;
  • Cloud storage;
  • Hosting of our CRM system;
  • Bookkeeping and accounting software;
  • Marketing services;
  • Payment services and banking;
  • Social media;
  • Analytics services.

We have signed an agreement with our processors. We have obliged the processors to respect the confidentiality of your data. Data are also shared with third parties only when it is necessary to outsource the work to a third party for the proper performance of the work. This could be another online merchant, a technical support party, an excursion partner, an accommodation or restaurant, or other partners who collaborate with us on our portal. Only on the basis of consent CMS login data, customer information for the purpose of order fulfillment and/or booking, and the user’s name as a customer or contact person will be shared. I have made appropriate arrangements with this third party regarding the confidentiality of the data. The data are deleted as soon as they are no longer needed for the execution of the contract.

Transfer to third countries
We try to process personal data as much as possible within the EEA of the Netherlands, but sometimes we cannot avoid using services from outside the EEA. These companies are based in an appropriate country designated by the European Commission, including England and the United States. The companies in the United States are members of the EU-US Privacy Shield.

Links & Affiliation
There are links to external sites on our website. Clicking on a link will take you to a website external to this website. These external websites may use cookies. Please consult the cookie or privacy policy of the website in question.

This type of service allows this Web Site to display advertisements for third-party products or services. The ads may be displayed as advertising links or as banners using various types of graphics.

Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below and shared with this Web Site. For details on what data is collected, please see each service’s privacy policy.

We have installed Google Analytics on the website. With this we want to optimize the website to provide you with an optimal user experience.

Ads that appear on any of our Services may be provided by ad networks. Other parties may also provide analytics services through our Services. These ad networks and analytics providers may set up tracking technologies (such as cookies) to collect information about your use of our Services and other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us and other companies to, among other things, analyze and track usage, determine the popularity of certain content, and provide advertisements that are more targeted to your interests. Please note that this Privacy Policy covers only the collection of information by Pianoprovenzana and does not cover the collection of information by third party advertisers or analytics providers.

Our website displays advertisements through Google Adsense. Through these ads, we can provide you with a lot of free information every day. Accepting our privacy policy and cookie policy also means that Google has access to your data. You can read what Google does with this data here: privacy Google.

5. Your rights

We would like to inform you about the rights you have and how you can affect the processing of your data. your personal data.

If you wish to exercise any of these rights, please contact us by e-mail at

Consultation, rectification and deletion
You have the right to know what personal data we process about you and can then request to have it rectified or deleted.

Limitation of processing
You have the right to ask us to restrict the processing of your personal data, such as if the data is no longer accurate, if the processing is illegal, if we no longer need your personal data, or pending a decision on your objection to the processing.

Right to object
You have the right to object to the processing of your personal data. If you object to the use of your personal data for direct marketing purposes, we will no longer use your personal data for that purpose.

Transferability of data

You have the right to receive your personal data from us in a structured, common, machine-readable form so that we can transfer it to another party if you have given us permission to process your data and the processing has been automated.

Withdrawal of consent
If we have obtained your data for a particular purpose based on your consent, you may revoke that consent at any time. Revocation of consent does not affect the lawfulness of processing prior to revocation.

Do you have complaints about the way we process your personal data? You have the right to submit your complaints to the Data Protection Authority.

6. Security of personal data

We have taken appropriate organizational and technical measures to protect personal data from loss or other forms of unlawful processing. These measures ensure an appropriate level of security for the data we process.

7. Cookies

Cookies are used to make this website work as well as possible.

A cookie is a small file sent by our website and placed by your browser on your devices. The information stored in the cookie can be sent back to our website when you visit it again.

Social media
You will find several social media share buttons on our website. More information about how social media channels handle your data once you click the button or accept social media cookies on our website can be found here:

LinkedIn []
Twitter []
Facebook and Instagram [

Analytical cookies
Because we want to know how our visitors use the website so that we can optimize it, we use analytical cookies from Google Analytics. Therefore, Google analytical cookies are set through this website. These cookies are stored for up to two years.

Disable and delete
Do you want to disable or delete cookies? You can do so through your browser settings. If necessary, use your browser’s help function to find out how. Or you can consult Google’s page:

8. Changes

We may need to change our privacy policy, for example, because we have changed the way we work. We will always post the new privacy policy on our website. If the changes apply directly to you, we will also notify you of the changes directly.